Privacy Policy

Last updated: April 21, 2026

Thai Orchid (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, place an order, interact with our advertisements, or otherwise engage with our business.

Who We Are

Thai Orchid serves the Kansas City area, including our Mission, Kansas location at 6504 Martway St, Mission, KS 66202, and our Northland location at 464 NW Legacy Drive, Kansas City, MO 64155.

You may contact us by phone at Mission: (913) 384-2800 or Northland: (816) 393-0099.

Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, or other contact details you submit through our website forms.
  • Information you provide when placing orders, requesting information, or contacting us.
  • Technical data such as IP address, browser type, device type, pages visited, and referral source.
  • Information collected through cookies, pixels, and similar tracking technologies.

How We Use Your Information

We may use your information to:

  • Respond to your questions or requests.
  • Provide customer service and improve our website and services.
  • Process orders or inquiries.
  • Measure website traffic and marketing performance.
  • Show relevant ads on platforms such as Google and Facebook.

Advertising and Analytics

We may use tools from Google, Meta/Facebook, and other advertising or analytics providers to better understand website traffic and to deliver relevant ads to people who visit our website or interact with our business.

These tools may use cookies, pixels, tags, and similar technologies to collect information about your activity, including pages viewed, actions taken on our site, browser information, and device identifiers.

This information may be used for analytics, ad measurement, remarketing, and audience building. For example, visitors to our website may later see Thai Orchid ads on Google, Facebook, or Instagram.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and support advertising efforts. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers that help us operate our website, process requests, run advertising campaigns, or analyze website performance. These providers may include website hosting companies, analytics providers, and advertising platforms such as Google and Meta.

We may also disclose information if required by law or if necessary to protect our rights, property, or safety.

Third-Party Services

Our website or online services may link to or integrate with third-party platforms, including online ordering, social media, maps, or advertising services. Those third parties have their own privacy policies and practices, and we encourage you to review them separately.

Data Security

We take reasonable steps to help protect the information submitted to us. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may have choices regarding how your information is used, including:

  • Adjusting your browser settings to refuse cookies.
  • Using Google’s ad settings to manage personalized advertising.
  • Reviewing Meta/Facebook privacy and ad preference settings.
  • Contacting us to request updates or deletion of information you have submitted directly to us, where applicable.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Thai Orchid:

Mission Location: 6504 Martway St, Mission, KS 66202
Phone: (913) 384-2800

Northland Location: 464 NW Legacy Drive, Kansas City, MO 64155
Phone: (816) 393-0099